Long-term IT management
Ongoing responsibility for an agreed part of your operations
It starts with an inventory of devices, services, accounts, access, backups and dependencies, from which we jointly define responsibilities and priorities. Within the agreed scope, I then continuously handle monitoring, updates, access, backups, incidents and planned changes.
Routine requests and incidents follow an agreed priority; larger changes have a procedure and verification described in advance. Documentation, configuration, changes and the division of responsibility don’t stay only in one person’s head.