How much does outsourced IT management cost for a company with 10 employees?
Basic regular care can start at a few thousand Czech crowns a month. The price depends on the number of devices and servers, the number of branches, how critical operations are, the state of the documentation and the availability you need.
Rather talk it through?
Describe the situation and I will suggest a first step and an estimate of the scope.
Let’s talkThe short answer
A company with ten employees may have ten laptops and everything in the cloud – or twenty workstations, a site, a camera system, a NAS, a server and specialised software. Both have the same headcount, but the IT administrator’s scope of responsibility is completely different.
In my public IT services price list, the basic monthly plan for an environment of up to roughly 10 devices costs CZK 2,500 a month. It is entry-level regular care with a limited scope, not unlimited support or responsibility for all of your IT. Complete management is therefore only priced once the environment has been mapped.
Ask which systems, tasks, response time and number of hours it includes, and what is billed separately.
A model budget for a small office
For a company with ten devices, one location and mostly cloud services, the budget can consist of the basic monthly plan plus the time actually spent on requests or changes. If a model month includes the CZK 2,500 monthly plan and 8 hours of work at CZK 1,100 an hour, it comes to CZK 11,300. Some months may be quieter; others include a migration or an incident.
This example is not the price of complete management, nor the equivalent of an employee’s capacity. It does not include, for example, 24/7 on-call cover, an extensive initial audit, third-party licences, new hardware or a separate project. The exact, current items are always in the price list.
What affects the price of outsourced IT management most
Size of the infrastructure
Computers are just the start. The scope also covers accounts, email, licences, printers, the network, Wi‑Fi, NAS, servers, cloud services, branches and business applications.
Starting point
Taking over a documented, up-to-date environment is a different job from taking over a network with unknown passwords and a server nobody knows what is running on.
Service mode
Normal working hours, a guaranteed response time, on-site visits and on-call cover are not the same service. A faster service mode requires reserved capacity.
Responsibility and prevention
Solving reported problems is priced differently from ongoing monitoring, updates, backup checks, a risk register and change planning.
How to compare two quotes
- Write down the same scope.The number of devices is not enough. List the systems, locations, users, network, backups and applications.
- Separate the monthly plan, work and projects.Find out how much work is included and what is billed by the hour or quoted separately.
- Compare the response terms.“Support” without a stated response time and communication channel can mean something different in each quote.
- Ask about deliverables.Documentation, a record of the work done, a risk register and a restore test all have concrete value.
- Check how the engagement ends.Accounts and data should remain under the company’s control, and it must be possible to hand them over to the next administrator.
If you are also considering an in-house position, a detailed comparison of outsourced vs. in-house IT management follows on from this. You will find more practical topics in the IT guides.
Have the real scope defined first.
For a first estimate, all I need is the number of people and devices, your locations, the servers or cloud services you use and the availability you require.